Our Services

Our keystone services are only part of our offerings, but they're excellent starting points for many businesses.

IT Assessments

Sometimes the biggest gains come from small adjustments.

Often we visit companies where most operations run well, but employees or managers are frustrated by a few critical bottlenecks which throttle productivity.

We'll review the systems you have in place and how they're being used. Sometimes we will provide or recommend a tool which accomplishes a small task to solve a big problem. Sometimes we'll help you find useful system features which have been hidden behind the bells and whistles.

We'll identify opportunities to increase productivity and eliminate frustration. And we'll recommend tools to serve the way you already do business.

Information Architecture

Among your most valuable assets are the experiences you've had and the data you've collected. But sometimes the best value of that information isn't realized because it's not easily leveraged.

We can help you reorganize the valuable information you already have and make it work much harder for you. We can help you architect an information system that will serve you now and be ready for the future.

We'll show you new ways to use the information you already have to make your business more effective, more competitive, and more profitable.

Project Planning

Only one in twenty technology projects is delivered on time, under budget, and with all the promised functionality. Fewer than half are ever delivered at all.

If you have a technology project in development, we will help you maximize your chances for success. We'll help you identify the biggest threats to your project. We'll help you build a plan for success.

Vendor Selection

If you're considering a turnkey technology solution, you may already have several vendors vying for your business. And they know all the tricks. They can all promise high ROIs and low TCOs so long as you change your business to work their way.

Sometimes it's hard to see past the marketing spin and sales rep promises to understand which product matches your needs best. To do that, you need a clear understanding of the technology behind the tools you're considering.

We'll help you see through the clutter to find the tools that fit your needs. We'll help you see the true costs and benefits for each offering, and help you select the strategy that makes the best sense for you.

Vendor Liaison

Many vendors of turnkey systems are beginning to address the one-size-fits-none problem by offering to customize their core products to fit specific needs. When handled well, this can be a win-win exchange for the vendor and the customer.

Sadly, many of these customizations are handled poorly. There can be problems with communication that lead to unfulfilled promises. There can be substandard work hidden behind glossy presentation that is turned in to hasten a billable delivery.

We will represent your interests in the development and delivery process. We'll keep the channels of communication open so both you and your vendor have the resources to succeed. We'll make sure the project will produce what you need, and we'll make certain you're really getting what you're paying for.